Frequently Asked Questions
Everything you need to know about our professional lash lifting products and services.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for lash kits?
We offer a 30-day return policy for unopened and unused products. Due to hygiene standards, we cannot accept returns on kits that have been opened or used.
Are your lifting solutions safe for sensitive eyes?
Yes, our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test 24 hours before a full application.
Do you offer professional discounts for salon owners?
Absolutely! We offer tiered bulk pricing and professional accounts for licensed estheticians. Please contact our support team with your license details to apply.
How long do the lash lift results last?
When applied correctly using LashLift Store products, results typically last between 6 to 8 weeks, depending on the natural lash growth cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay installments for larger orders.