Returns & Exchanges
At LashLift Store, your satisfaction is our priority. If you are not completely happy with your lash enhancement products, we offer a 30-day window for returns on unopened and unused items.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Secure Packaging
Place the unused items in their original packaging to ensure they are protected from damage during transit back to our warehouse.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing